Our Policies

Your Privacy

We value your privacy. We will not disclose your personal information to any third parties. Your email address will only be used to contact you regarding a purchase you have made or to advise you on any specials we may have. You can unsubscribe from our mailing list at any time.

Vehicle Inspection

It is the responsibility of the owner (or the owner’s representative) to be available for an initial and final inspection of their vehicle. House of Auto Details is not able to commence any work without the written consent of the owner or owner’s representative. All pre-existing damage to the vehicle must be identified by the owner or owner’s representative prior to proceeding with the scheduled service. House of Auto Details is not responsible for the owner’s dissatisfaction if the owner or owner’s representative was not available for the initial and final inspection and subsequent sign off.

Right of Refusal

House of Auto Details reserves the right to refuse work for any reason.

Scheduling

House of Auto Details will be as accurate as possible when it comes to scheduling,  however this schedule may change. Time estimated may vary & will depend upon the actual condition and size of the vehicle being detailed. All vehicles are owned and maintained differently and House of Auto Details may find it necessary to schedule more time in order to complete a satisfactory job.

Re-setting Vehicle

It is the owner’s responsibility to reset and check all electrical components, seat settings, stereo settings, child proofing settings, mirrors, buttons, and knobs after the completion of your service.

Final Payment Due

Once House of Auto Details has satisfactorily completed the service on your vehicle, payment is due immediately. It is the responsibility of the vehicle’s owner or owner’s representative to have the final payment ready unless prior arrangements have been made in writing.

Payment Methods

House of Auto Details accepts Cash, Debit, Visa & Mastercard.

Key and Key Return Policy

House of Auto Details will return the keys of a vehicle only to the owner or the owner’s representative. It is the responsibility of the owner or owner’s representative to obtain the keys from House of Auto Details upon completion, final inspection & sign off for each vehicle that has been detailed.

Personal Items

House of Auto Details requests all personal items be removed from the vehicle prior to any service as we are not responsible for any items left in the vehicle.

Cancellation Policy

House of Auto Details kindly asks that all cancellations be made 24 hours prior to your appointment as a $25 cancellation fee may apply.